Revenue platform
Leaddrive CRM
Sales, marketing, service and billing in one place, with AI doing the repetitive part.
Leaddrive is an AI-assisted cloud platform that unifies revenue and support operations. Sales, marketing, customer service and financial tracking share one data model, so a lead becomes a customer becomes a support ticket without leaving the system or losing its history along the way.
- Built and operated by FANUM
- One inbox, seven channels
- Overview
- Commercial teams who have outgrown spreadsheets but do not want four separate subscriptions to replace them.
The problem
Most commercial teams end up with a CRM for the pipeline, a separate tool for email campaigns, a shared inbox for support and a spreadsheet for what customers actually owe. Each holds its own version of the customer, none of them agree, and reconciling them becomes somebody's weekly job. When a deal closes, the handover to service and finance is a copy-paste — so the history is lost exactly where it matters most.
Capabilities
Sales and marketing engine
Track deals through every stage, automate targeted outreach, and nurture prospects on cadences that respond to what they actually do rather than to a fixed calendar.
Unified omnichannel inbox
Seven channels — email, social, chat and more — arriving in one interface against one customer record. No tab switching, no thread that only one person can find.
Service and finance in the same system
Move from closed deal to support request to invoice without a handoff between products, and see the basic financial position of every account beside its open conversations.
Built-in AI agents
Embedded assistants qualify leads, draft replies, summarise account history and carry routine workflow, so the team spends its hours on the conversations that need a person.
What makes it different
Unlike a CRM that needs four more subscriptions around it before it becomes useful, Leaddrive keeps sales, marketing, service and financial tracking on one data model. A lead, a customer and a support ticket are the same record seen from different angles, not three records somebody has to keep in sync.
Products
- Continuous complianceSlydellAudit evidence that collects itself, across more than 35 frameworks.
- Digital risk protectionBrandProtectionDefending your name, your logo and your customers from the people using them.
- Financial planning and analysisBudgetProWhere the budget said one thing and reality said another.
- Commerce platformMerchantNextA storefront that learns what each buyer is looking for.
- Field operationsRoute & FieldNot where your team is — what they actually did.
- Customer supportService Desk EngineEvery enquiry becomes a ticket. None of them get lost.
- LoyaltyLead Drive LoyaltyNot a discount card — a bonus economy with rules.
- Workforce timeBranch TimeNot clock-in and clock-out — the whole working day.
- Voice platformVirtual Smart Call CenterCall history, recordings and transcription on your own SIP stack.
- Customer messagingOmni ChannelEvery channel on one screen, with an AI agent working on it.
- Contract lifecycleContractsNot an archive — the entire life of the agreement.
- Retail executionLeadShelfThe distance between the planogram and the actual shelf.
- Price intelligenceMarketPulseNot just watching competitor prices — knowing what to do about them.
- ProcurementLeadprocureFrom requisition to invoice, in one auditable process.